Privacy Policy

Who we are

HaulBoss TMS is dispatch software used by trucking companies. Each company that uses HaulBoss controls its own data; HaulBoss processes it on their behalf.

Information we collect

Names, mobile phone numbers, email addresses, CDL and medical card details, equipment details, load and delivery records, messages exchanged with dispatch, and the record of SMS consent (date, time, and who recorded it).

How we use it

To dispatch loads, communicate load status and ETAs, keep DOT and insurance records, pay settlements, and invoice customers. Mobile numbers are used only to send operational dispatch texts.

Text messaging and mobile information

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties. Phone numbers are shared only with the messaging providers that deliver the texts (for example Twilio), solely to deliver those messages.

Sharing

We don't sell personal information. We share information only as needed to run loads, with service providers who process data for us under confidentiality obligations, or when required by law.

Retention and security

Records are kept as long as needed for operations and legal requirements and protected with access controls and encrypted connections.

Your choices

Reply STOP to any text to stop messages, or HELP for help.